Frequently Asked Questions (FAQs)

What is Alma Nova Porto?

Alma Nova Porto is a small, independent business based in the coastal city of Porto, north west Portugal. Its aim is to revive and upcycle unwanted, discarded and unloved furniture and/or homeware. Giving pieces Alma Nova (Portuguese for new soul) means they have a second chance to be homed and loved once again.

What makes Alma Nova Porto different?

Every piece of furniture or homeware is designed, renovated and restyled to be individually unique. No two pieces will be the same, so you can be rest assured your piece will be one of kind, this includes pieces for general sale and commission pieces. The style can vary depending on the piece, but all are given a modern, sympathetic and edgy update.

Do you undertake commission work?

Yes. I offer a bespoke service to suit your style and needs. If you have an idea of a piece of furniture you would like, I can help in finding it, or if you already have furniture or homeware which you'd liked re-styled, painted etc, please get in touch to discuss what your requirements are and for a quote. We will go through design options before settling on your final choice.

Are the products safe?

Being environmentally conscious, wherever possible I aim to source from local/national supplies when possible. I use environmentally friendly and non-toxic products. mostly water-based chalk or lime based paints and highly durable non-yellowing finishes that protect the piece, all of which are safe to use on children's toys, furniture and bedrooms.

How do I care for my items?

Do not recommend using chemicals to clean. I suggest using a slight damp micro-cloth to gently wipe dust from the furniture/homeware. Although paint and the sealant are tough, harsh cleaning chemicals can remove the paint/finish and/or cause discolouration.

What payments are accepted?

There are various payment options, including major Debit and Credit cards, Bank Transfer using IBAN. For Portuguese residents with a Portuguese mobile number (staring with 9 e.g 912 345 678) MBWay is available. You can also pay via Google Pay.

Are online payments safe?

All Debit and Credit card payments and Google Pay are all via Stripe, a secure payment processing system for online sales. Bank Transfers and MBWay are done by the buyer directly via their bank and/or the MBWay service.

Do you offer shipping?

Due to the nature of the pieces, furniture cannot be shipped, this includes within Portugal, all furniture needs to be collected from Porto (north west Portugal). Some homeware items may be available for shipping, please check the listing as it will be specified.

Due to Brexit and increased taxes, charges, long shipping times, I do not ship any items to the UK sadly.

Please note any item shipped, is subject to international and national postal systems, as such shipping times can vary.

Do you have a shop or studio?

Yes, my studio can be found at Rua de Miguel Bombarda 197 -1, 4050-381, Porto. If you are interested in viewing an available piece, please contact me so we can arrange a suitable time and date.

Do you have further questions?

If you've got any further questions, please contact me.